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FAQ

What services does your company offer?

Techbit extends a comprehensive suite of services, including Website design, Website Management, Website Hosting, Email Hosting, Domain Registration, WordPress Hosting, and dedicated technical support. Moreover, we are flexible to cater to bespoke needs beyond our standard offerings.

How experienced is your team in website design and hosting?

Our journey in website development is steeped in expertise and longevity. Since 1997, our founder Ian has spearheaded our endeavors, ensuring a rich reservoir of experience that transcends mere script proficiency.

Can you handle both small and large-scale projects?

At Techbit, we specialize in tailoring solutions to the unique requirements of small to medium-sized businesses. Whether it's crafting informational websites or facilitating small online shops, we ensure a bespoke approach suited to your project's scale.

Do you offer custom website design services?

Each project at Techbit embarks on a journey of customization, starting from a template and meticulously molded to reflect your brand essence. Our commitment lies in delivering designs that resonate with your identity.

How long does it take to complete a website design project?

Once content has been gathered, our designers typically take between 2 to 12 working days to complete the first draft, ensuring a thorough and timely process.

Will my website be mobile-responsive?

Yes, indeed. We meticulously test our designs across desktop and mobile devices to ensure a seamless user experience, irrespective of the platform used.

What type of hosting plans do you offer?

We offer a diverse range of hosting plans tailored to meet varying needs. Feel free to explore our shop for a comprehensive overview of our offerings.

Is your hosting environment secure?

Security is paramount at Techbit. Our hosting environment is fortified with robust measures to safeguard your data and ensure a secure online presence.

Can I upgrade my hosting plan as my website grows?

Absolutely. We understand the evolving nature of websites and provide seamless options to scale your hosting plan in tandem with your website's growth.

Do you provide ongoing support and maintenance services?

Ensuring the longevity and optimal performance of your website is our priority. Hence, all our Managed websites come with monthly maintenance, guaranteeing continuous support and upkeep.

How do I get in touch with your support team?

Getting assistance from our support team is hassle-free. Simply drop us an email at support@techbit.co.za, and we'll promptly address your queries and concerns.

Do you offer backup and recovery solutions?

Ensuring the safety of your data is non-negotiable for us. Hence, we conduct weekly backups for your website, database, and email, storing them securely offsite for added peace of mind.

If you have any other Questions...

...don't hesitate to ask by using our Contact Form, emailing us at ian@techbit.co.za, or giving us a call on +27 (0) 74 158 7223

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